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afregoso |
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Member |
| Mr |
| Adan |
| Fregoso |
| Technician |
| IFM NORTH AMERICA |
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NOVI |
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Thursday, October 11, 2007 |
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Tuesday, July 13, 2010 11:23:29 PM |
17 [3.31% of all post / 0.02 posts per day] |
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Hello,
Sent you a private message. Look forward to hearing from you to help with this issue.
Thanks
Adan Fregoso Training Coordinator\Customer Service Rep IFM North America Inc Toll Free: +1 (888) 929-5599 prompt 1
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Donflm,
We have seen this in a few VIns. We have sent this up for correction.
Sorry for the inconvenience.
Adan Fregoso Training Coordinator\Customer Service Rep IFM North America Inc Toll Free: +1 (888) 929-5599 prompt 1
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DONFLM
We will look into your issue and send up for correction.
Thanks
Adan Fregoso Training Coordinator\Customer Service Rep IFM North America Inc Toll Free: +1 (888) 929-5599 prompt 1
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DONFLM,
I have not seen this issue either. What I would suggest is the following.
Close out of Microcat. 1 Go to My Computer 2. Go to C:\ 3. Delete the FNA_DATA folder (You will get messages throughout the deletion. Please click yes to all) 3. Delete the MCFNA folder. (If you get access denied. Please do a CTRL-ALT-DEL on your Keyboard. Open the Task Manager. CLick on the Processes Tab. Find file called NTVDM.exe. End Process on this file.) Try and delete Folder Again. 4. Reinstall Microcat. 5. Reload Patch.
If after this you are still having an issue. Please call the Helpdesk 888-929-5599 prompt 1
Adan Fregoso Training Coordinator\Customer Service Rep IFM North America Inc Toll Free: +1 (888) 929-5599 prompt 1
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Hello,
This issue has been sent up for correction and have been advised that it will be fixed in the June Update
Thanks
Adan Fregoso Training Coordinator\Customer Service Rep IFM North America Inc Toll Free: +1 (888) 929-5599 prompt 1
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I apologize about this.
I have looked at the information that you have provided. I will send this up to get corrected in the catalogue.
Adan Fregoso Training Coordinator\Customer Service Rep IFM North America Inc Toll Free: +1 (888) 929-5599 prompt 1
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Randy,
I will take your information and send this up for correction.
Also within the Catalogue if you go to Help>Microcat Comments and Improvements and fill out the form and either fax or e-mail to us, we can send for correction.
Thank You
Adan Fregoso Training Coordinator\Customer Service Rep IFM North America Inc Toll Free: +1 (888) 929-5599 prompt 1
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Hope this helps.
Adan Fregoso Training Coordinator\Customer Service Rep IFM North America Inc Toll Free: +1 (888) 929-5599 prompt 1
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bigmac,
If I do a search for 12A362 is see that only the 3.8L engine does come up. I will send this off to get corrected.When I double click on search result for 3.8L Eng, I see that There are 3 Illustrations that come Up, I selected Illustration 103 Ignition Wiring.6 Cyl, 3.0L 1995-2003 (P30654). Trying to Figure this out for you, I clicked on Basic # 12A112 in the Illustration, which then gave me
12A611 Stator Asy., 3.0L 6Cyl Under the Restrictions I see 2 Pin Connector , For Use With F8DZ-12A362-AA Syncronizer.
Adan Fregoso Training Coordinator\Customer Service Rep IFM North America Inc Toll Free: +1 (888) 929-5599 prompt 1
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thanks,
I will send this up to get corrected.
Thanks
Adan Fregoso Training Coordinator\Customer Service Rep IFM North America Inc Toll Free: +1 (888) 929-5599 prompt 1
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