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Profile: afregoso
About
User Name: afregoso
Forum Rank: Member
Title: Mr
First name: Adan
Last name: Fregoso
Job title: Technician
Dealership name: IFM NORTH AMERICA
Dealership Location: NOVI
Statistics
Joined: Thursday, October 11, 2007
Last Visit: Tuesday, July 13, 2010 11:23:29 PM
Number of Posts: 17
[3.31% of all post / 0.02 posts per day]
Avatar
Last 10 Posts
Topic: system freeze
Posted: Tuesday, July 13, 2010 2:14:08 AM
Hello,

Sent you a private message. Look forward to hearing from you to help with this issue.

Thanks

Adan Fregoso
Training Coordinator\Customer Service Rep
IFM North America Inc
Toll Free: +1 (888) 929-5599 prompt 1
Topic: 09 Flex has a Cummins Diesel
Posted: Tuesday, May 18, 2010 6:52:01 AM
Donflm,

We have seen this in a few VIns. We have sent this up for correction.

Sorry for the inconvenience.


Adan Fregoso
Training Coordinator\Customer Service Rep
IFM North America Inc
Toll Free: +1 (888) 929-5599 prompt 1
Topic: 02 T-bird 19E616
Posted: Tuesday, May 18, 2010 6:43:19 AM
DONFLM

We will look into your issue and send up for correction.

Thanks

Adan Fregoso
Training Coordinator\Customer Service Rep
IFM North America Inc
Toll Free: +1 (888) 929-5599 prompt 1
Topic: pictures vanishing
Posted: Tuesday, May 18, 2010 6:41:36 AM
DONFLM,

I have not seen this issue either. What I would suggest is the following.

Close out of Microcat.
1 Go to My Computer
2. Go to C:\
3. Delete the FNA_DATA folder (You will get messages throughout the deletion. Please click yes to all)
3. Delete the MCFNA folder. (If you get access denied. Please do a CTRL-ALT-DEL on your Keyboard. Open the Task Manager. CLick on the Processes Tab. Find file called NTVDM.exe. End Process on this file.) Try and delete Folder Again.
4. Reinstall Microcat.
5. Reload Patch.

If after this you are still having an issue. Please call the Helpdesk 888-929-5599 prompt 1



Adan Fregoso
Training Coordinator\Customer Service Rep
IFM North America Inc
Toll Free: +1 (888) 929-5599 prompt 1
Topic: "unable to display all search results"
Posted: Saturday, March 27, 2010 1:46:06 AM
Hello,

This issue has been sent up for correction and have been advised that it will be fixed in the June Update

Thanks



Adan Fregoso
Training Coordinator\Customer Service Rep
IFM North America Inc
Toll Free: +1 (888) 929-5599 prompt 1
Topic: fusion/milan/mkz and filtering
Posted: Tuesday, January 26, 2010 5:48:31 AM
I apologize about this.

I have looked at the information that you have provided.
I will send this up to get corrected in the catalogue.



Adan Fregoso
Training Coordinator\Customer Service Rep
IFM North America Inc
Toll Free: +1 (888) 929-5599 prompt 1
Topic: 01/ F series Super Duty
Posted: Friday, November 13, 2009 3:24:18 AM
Randy,

I will take your information and send this up for correction.

Also within the Catalogue if you go to Help>Microcat Comments and Improvements and fill out the form and either fax or e-mail to us, we can send for correction.

Thank You



Adan Fregoso
Training Coordinator\Customer Service Rep
IFM North America Inc
Toll Free: +1 (888) 929-5599 prompt 1
Topic: no 12a362 windstar 2000
Posted: Tuesday, November 03, 2009 8:34:16 AM
Hope this helps.

Adan Fregoso
Training Coordinator\Customer Service Rep
IFM North America Inc
Toll Free: +1 (888) 929-5599 prompt 1
Topic: no 12a362 windstar 2000
Posted: Tuesday, November 03, 2009 8:10:12 AM
bigmac,

If I do a search for 12A362 is see that only the 3.8L engine does come up. I will send this off to get corrected.When I double click on search result for 3.8L Eng, I see that There are 3 Illustrations that come Up, I selected Illustration 103 Ignition Wiring.6 Cyl, 3.0L
1995-2003 (P30654). Trying to Figure this out for you, I clicked on Basic # 12A112 in the Illustration, which then gave me

12A611 Stator Asy., 3.0L 6Cyl Under the Restrictions I see 2 Pin Connector , For Use With F8DZ-12A362-AA Syncronizer.



Adan Fregoso
Training Coordinator\Customer Service Rep
IFM North America Inc
Toll Free: +1 (888) 929-5599 prompt 1
Topic: No VCIS F150 -09, why?
Posted: Friday, October 02, 2009 9:58:20 PM
thanks,

I will send this up to get corrected.

Thanks

Adan Fregoso
Training Coordinator\Customer Service Rep
IFM North America Inc
Toll Free: +1 (888) 929-5599 prompt 1

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