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Rank: Member
Groups: Member
Joined: 8/7/2007
Posts: 25
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this has been a problem for the last year, doing it a couple times a month. Since I loaded the July update, it's 5 or 6 times a day.
Load VINS, will freeze for 5 mins or for ever, need to reboot PC. Posts all over Ford message board. What's going on.
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Rank: Member
Groups: Member
Joined: 10/11/2007
Posts: 17
Location: NOVI
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Hello,
Sent you a private message. Look forward to hearing from you to help with this issue.
Thanks
Adan Fregoso
Training Coordinator\Customer Service Rep
IFM North America Inc
Toll Free: +1 (888) 929-5599 prompt 1
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Rank: Member
Groups: Member
Joined: 8/4/2010
Posts: 1
Location: Iola, Ks
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We have been having the same problem all year. It has been happening on both of our machines.
Is there a solution in the works?
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Rank: Advanced Member
Groups: Administration
Joined: 6/22/2007
Posts: 8
Location: Plymouth, MI
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Hi rwichman,
Please give our Help Desk a call at 888-929-5599 8am to 8pm.
Thanks,
Dan
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Rank: Member
Groups: Member
Joined: 5/9/2009
Posts: 16
Location: Edmonton, Canada
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Sometimes, repeatedly hitting the Escape key will unlock the PC....sometimes.
As a part time technical support representative for a small software company,
I've used literally hundreds of different programs over the past fifteen years
and I have never seen a program that leaks memory like Microcat.
Notice how the freezes and crashes usually happen after the PC has been
running for a while and how rebooting temporarily corrects the issues?
Even after a format and fresh Windows XP reinstall, the issue returns.
If this isn't from a memory leak, I would like to know what the problem is.
Waterloo Ford Lincoln
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Rank: Advanced Member
Groups: Member
Joined: 7/4/2007
Posts: 114
Location: Sweden
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I can verify that MC is leaking memory as crazy. Here's why.
We use Filemaker Pro 11 as our "ordering system", and we transfer the part numbers by using the "copy partnumber" function in MC. However, Filemaker pastes EVERY character in the clipboard, even invisible chars like "NULL" (ascii 0) and such.
Anyway.. so a normal paste looks like this (NULL replaced with *-char for clarity
F58Z 1104-AA**************memdumpsysFFFFFFFF
or
XL2Z 9601-AA****windowmanageroverflowlkfjsdlfjldkfjsdlkjfsdlfkjsdlfkjsdfjlsdkfj
something like this. Always random, never predictable. Sometimes i get just garbled messages, sometimes I get bits and pieces of old vin numbers that I used hours ago.
Microcat is built on Windows 95 technology and running under a 32 bit emulator. It's leaking, crashing and haning like crazy. It's using files spread across the hard drive.
Ie, Microcat installs not only in your FNA folder, but in the system folder aswell as in Documents and settings, AND in the c:/ directory. Hey, what's the purpose of "mc1234" or "mcinst.ini" files?
Whatevery you do.. don't throw them away even though they are empty.
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Rank: Member
Groups: Member
Joined: 5/9/2009
Posts: 16
Location: Edmonton, Canada
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bigmac wrote:Microcat is built on Windows 95 technology
Maybe I'll borrow the dongle and DVD and install Microcat on Windows 7 and see what happens. :)
Waterloo Ford Lincoln
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